Frequently Asked Questions


Which shoe size should you choose?

Our shoes fit true to size and are also suitable for wider feet. Simply choose your usual size.

If they don’t fit perfectly, no worries – we offer 100% free size replacement!


Do you offer a warranty or insurance?

All our products are carefully inspected to ensure their quality. In case of defects, damage, poor print quality, or errors, we replace the item at no cost.


How long will it take to receive my shoes?

Each pair is handcrafted especially for you! Production usually takes 5 to 7 days, and delivery takes an additional 5 to 12 days.


What is the shipping cost?

Good news: shipping is 100% free with no minimum purchase!